Privacy Policy

Last Updated: September 1, 2026

InSo respects your privacy and is committed to protecting the personal information you provide when you visit our website, make a reservation, contact us, inquire about private dining or events, or otherwise interact with us online.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Information You Provide

You may voluntarily provide information such as:

  • Name
  • Email address
  • Phone number
  • Reservation details
  • Event or private dining inquiry information
  • Number of guests
  • Special requests or preferences you choose to provide
  • Information submitted through contact or inquiry forms
  • Information you provide when communicating with our team


Please do not submit sensitive personal information through website forms unless specifically requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages viewed and links clicked
  • Date and time of visits
  • Referring website or source
  • General website usage and interaction information


This information may be collected through cookies, analytics tools, pixels, and similar technologies.

2. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Process and manage restaurant reservations
  • Communicate with you about reservations, events, private dining, or other requests
  • Provide customer service
  • Respond to feedback or questions
  • Manage private dining and event inquiries
  • Improve our website, services, menus, and guest experience
  • Understand website traffic and usage
  • Maintain website security and prevent misuse
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where permitted and where you have provided the appropriate consent

3. Reservations and Third-Party Services

Our website may use third-party services to facilitate reservations, event inquiries, communications, analytics, payments, maps, social media features, or other functionality.

When you interact with a third-party service through our website, that service may collect and process information according to its own privacy policy and terms.

For example, if you use a third-party reservation platform to make a reservation, information you provide through that platform may be processed by both the reservation provider and InSo.

We encourage you to review the privacy policies of third-party services before providing information through them.

4. How We Share Information

We may share information with trusted service providers that help us operate our website and business, including providers that assist with:

  • Website hosting and maintenance
  • Reservation management
  • Email and communications
  • Analytics
  • Marketing
  • Event management
  • Information technology and security

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful requests from governmental authorities
  • Protect the rights, property, or safety of InSo, our guests, employees, or others
  • Detect, investigate, or prevent fraud, abuse, or security incidents
  • Support a business transaction such as a merger, acquisition, restructuring, or sale of assets


We do not sell your personal information for monetary consideration.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, and support marketing activities.

For more information, please review our Cookie Policy.

6. Marketing Communications

If you choose to receive promotional communications from us, we may use your contact information to send information about events, restaurant updates, promotions, or other offerings.

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us directly.

Even if you opt out of promotional communications, we may still contact you regarding transactions, reservations, inquiries, or other necessary service-related matters.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type and purpose of the information.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

9. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

10. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of personal information, subject to applicable exceptions
  • Opt out of certain marketing communications
  • Request information about how your personal information is collected or used
  • Exercise other rights provided by applicable privacy laws

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.

These rights may include rights to access, correct, delete, or obtain information about the categories of personal information collected and the purposes for which such information is used, subject to applicable legal exceptions.

We do not discriminate against individuals for exercising privacy rights available to them under applicable law.

For privacy requests, please contact us using the contact information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

InSo

Email : operations@insousa.com
Phone : +1 (945) 288-5100
Address : 3165 Regent Blvd, Irving, TX 75063

Last Updated: September 1, 2026